.page-contact {
  --pc-frame: rgba(157, 246, 241, .22);
  --pc-card-glow: rgba(53, 230, 224, .16);
  --pc-warm: rgba(242, 184, 75, .12);
  --pc-shadow: 0 26px 64px -40px rgba(2, 9, 20, .95);
}

.page-contact section {
  padding-block: clamp(38px, 6vw, 78px);
}

.page-contact .breadcrumbs {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: .5rem;
  padding-block: clamp(18px, 3vw, 30px);
  font-size: .78rem;
  letter-spacing: .05em;
  color: var(--text-dim);
}

.page-contact .breadcrumbs a {
  color: var(--mist);
  text-decoration: none;
  border-bottom: 1px solid transparent;
  transition: border-color .25s var(--ease), color .25s var(--ease);
}

.page-contact .breadcrumbs a:hover,
.page-contact .breadcrumbs a:focus-visible {
  color: var(--cyan);
  border-bottom-color: var(--cyan);
}

/* ---------- 首屏框景 ---------- */

.page-contact .contact-hero {
  position: relative;
  overflow: hidden;
  padding: clamp(26px, 5vw, 54px) clamp(20px, 4vw, 50px) clamp(28px, 4.5vw, 50px);
  border: 1px solid var(--line-strong);
  border-radius: var(--radius-lg);
  background:
    radial-gradient(120% 130% at 88% 0%, var(--pc-card-glow), transparent 58%),
    radial-gradient(90% 120% at 0% 100%, var(--pc-warm), transparent 62%),
    var(--ink-850);
  box-shadow: var(--pc-shadow);
}

.page-contact .contact-hero::before,
.page-contact .contact-hero::after {
  content: "";
  position: absolute;
  width: 16px;
  height: 16px;
  border: 1px solid var(--cyan);
  opacity: .65;
  pointer-events: none;
}

.page-contact .contact-hero::before {
  top: 14px;
  left: 14px;
  border-right: 0;
  border-bottom: 0;
}

.page-contact .contact-hero::after {
  right: 14px;
  bottom: 14px;
  border-left: 0;
  border-top: 0;
}

.page-contact .contact-hero h1 {
  margin: .34em 0 .3em;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(2.2rem, 8.4vw, 4.5rem);
  line-height: 1.04;
  letter-spacing: -.012em;
  color: var(--paper);
}

.page-contact .contact-hero .lede {
  max-width: 46ch;
  color: var(--text-dim);
  font-size: clamp(1rem, 2.2vw, 1.08rem);
  line-height: 1.78;
}

.page-contact .contact-hero__facts {
  display: flex;
  flex-wrap: wrap;
  gap: .7rem 1.8rem;
  margin: clamp(20px, 3vw, 30px) 0 0;
  padding: clamp(14px, 2vw, 20px) 0 0;
  border-top: 1px solid var(--line);
  list-style: none;
  font-size: .88rem;
  line-height: 1.6;
  color: var(--text-dim);
}

.page-contact .contact-hero__facts li {
  display: flex;
  flex-wrap: wrap;
  align-items: baseline;
  gap: .55rem;
}

.page-contact .contact-hero__num {
  font-family: var(--font-mono);
  font-size: .95rem;
  color: var(--amber);
  letter-spacing: .02em;
}

.page-contact .contact-hero__stamp {
  margin: clamp(18px, 2.6vw, 26px) 0 0;
  font-family: var(--font-mono);
  font-size: .74rem;
  letter-spacing: .14em;
  color: var(--haze);
}

/* ---------- 三条入口 ---------- */

.page-contact .section-head {
  max-width: 62ch;
  margin-bottom: clamp(22px, 3.4vw, 36px);
}

.page-contact .section-head h2 {
  margin: .32em 0 .34em;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(1.6rem, 4.2vw, 2.6rem);
  line-height: 1.14;
  color: var(--paper);
}

.page-contact .section-head .lede {
  margin: 0;
  color: var(--text-dim);
  line-height: 1.78;
}

.page-contact .channels {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(14px, 2.2vw, 22px);
}

.page-contact .ch-card {
  position: relative;
  display: flex;
  flex-direction: column;
  gap: .72rem;
  padding: clamp(20px, 3vw, 30px);
  border: 1px solid var(--pc-frame);
  border-radius: var(--radius-md);
  background:
    linear-gradient(162deg, rgba(14, 44, 85, .92), rgba(7, 21, 46, .94));
  transition: transform .38s var(--ease), border-color .38s var(--ease), box-shadow .38s var(--ease);
}

.page-contact .ch-card::after {
  content: "";
  position: absolute;
  left: clamp(20px, 3vw, 30px);
  right: clamp(20px, 3vw, 30px);
  bottom: 0;
  height: 2px;
  background: linear-gradient(90deg, var(--cyan), transparent 70%);
  opacity: .5;
  transition: opacity .38s var(--ease);
}

.page-contact .ch-card:hover,
.page-contact .ch-card:focus-within {
  transform: translateY(-4px);
  border-color: rgba(53, 230, 224, .5);
  box-shadow: var(--pc-shadow);
}

.page-contact .ch-card:hover::after,
.page-contact .ch-card:focus-within::after {
  opacity: 1;
}

.page-contact .ch-card--mail {
  border-color: rgba(242, 184, 75, .32);
}

.page-contact .ch-card__label {
  margin: 0;
  font-family: var(--font-mono);
  font-size: .7rem;
  letter-spacing: .2em;
  color: var(--haze);
}

.page-contact .ch-card__title {
  margin: 0;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: clamp(1.1rem, 2.6vw, 1.35rem);
  color: var(--paper);
}

.page-contact .ch-card__value {
  margin: .1rem 0 .2rem;
  font-family: var(--font-mono);
  font-weight: 600;
  font-size: clamp(1rem, 4.2vw, 1.55rem);
  line-height: 1.32;
  letter-spacing: -.01em;
  color: var(--cyan);
  overflow-wrap: anywhere;
  word-break: break-word;
}

.page-contact .ch-card--mail .ch-card__value {
  color: var(--mist);
}

.page-contact .ch-card__text {
  margin: 0;
  font-size: .94rem;
  line-height: 1.75;
  color: var(--text-dim);
}

.page-contact .ch-card__fit {
  margin: 0;
  padding: .5rem .78rem;
  border-left: 2px solid var(--amber);
  border-radius: 0 var(--radius-xs) var(--radius-xs) 0;
  background: rgba(242, 184, 75, .08);
  font-size: .8rem;
  line-height: 1.6;
  color: var(--mist);
  transition: background .3s var(--ease);
}

.page-contact .ch-card:hover .ch-card__fit {
  background: rgba(242, 184, 75, .17);
}

.page-contact .ch-card__action {
  align-self: flex-start;
  margin-top: auto;
  padding-top: .5rem;
}

/* ---------- 工单流程 + 回复节奏 ---------- */

.page-contact .flow-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(26px, 4vw, 52px);
}

.page-contact .flow-main h2,
.page-contact .flow-side h2 {
  margin: .32em 0 .5em;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(1.55rem, 3.8vw, 2.45rem);
  line-height: 1.16;
  color: var(--paper);
}

.page-contact .flow-intro {
  margin: 0;
  max-width: 56ch;
  color: var(--text-dim);
  line-height: 1.8;
}

.page-contact .flow-steps {
  margin: clamp(18px, 2.6vw, 26px) 0 0;
  padding: 0;
  list-style: none;
  border-top: 1px solid var(--line);
}

.page-contact .flow-steps li {
  display: grid;
  grid-template-columns: 2.1rem minmax(0, 1fr);
  gap: .4rem;
  padding: .95rem 0;
  border-bottom: 1px solid var(--line);
}

.page-contact .flow-steps__n {
  font-family: var(--font-mono);
  font-size: .8rem;
  line-height: 1.9;
  letter-spacing: .06em;
  color: var(--amber);
}

.page-contact .flow-steps li p {
  margin: 0;
  font-size: .95rem;
  line-height: 1.75;
  color: var(--text);
}

.page-contact .flow-alert {
  margin: clamp(18px, 2.6vw, 24px) 0 0;
  padding: .9rem 1.1rem;
  border: 1px solid rgba(217, 85, 63, .42);
  border-left-width: 3px;
  border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
  background: rgba(217, 85, 63, .1);
  font-size: .9rem;
  line-height: 1.72;
  color: var(--paper);
}

.page-contact .flow-main .media-frame {
  margin-top: clamp(22px, 3.4vw, 34px);
}

.page-contact .flow-main .media-frame img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
  border-radius: var(--radius-sm);
}

.page-contact .flow-side {
  padding: clamp(20px, 3vw, 30px);
  border: 1px solid var(--line-strong);
  border-radius: var(--radius-md);
  background:
    radial-gradient(110% 100% at 100% 0%, rgba(53, 230, 224, .1), transparent 62%),
    rgba(14, 44, 85, .5);
}

.page-contact .flow-side > p {
  margin: 0 0 1.2rem;
  font-size: .92rem;
  line-height: 1.75;
  color: var(--text-dim);
}

.page-contact .flow-side .timeline {
  margin: 0;
  padding: 0 0 0 1.2rem;
  list-style: none;
  border-left: 1px solid var(--line-strong);
  display: grid;
  gap: 1.5rem;
}

.page-contact .flow-side .timeline__item {
  position: relative;
}

.page-contact .flow-side .timeline__item::before {
  content: "";
  position: absolute;
  left: calc(-1.2rem - 4.5px);
  top: .38rem;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--cyan);
  box-shadow: 0 0 0 4px rgba(53, 230, 224, .14);
  transition: box-shadow .3s var(--ease);
}

.page-contact .flow-side .timeline__item:hover::before {
  box-shadow: 0 0 0 7px rgba(53, 230, 224, .18);
}

.page-contact .flow-side .timeline__stamp {
  display: block;
  font-family: var(--font-mono);
  font-size: .7rem;
  letter-spacing: .12em;
  color: var(--amber);
}

.page-contact .flow-side .timeline__title {
  margin: .38rem 0 .34rem;
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.04rem;
  color: var(--paper);
}

.page-contact .flow-side .timeline__item p {
  margin: 0;
  font-size: .9rem;
  line-height: 1.72;
  color: var(--text-dim);
}

/* ---------- 地址与服务区域 ---------- */

.page-contact .place-panel {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(22px, 3.6vw, 44px);
  padding: clamp(22px, 4vw, 46px);
  border-radius: var(--radius-lg);
  color: var(--brown);
}

.page-contact .place-panel .eyebrow {
  color: #a2472f;
}

.page-contact .place-panel h2 {
  margin: .3em 0 .5em;
  font-family: var(--font-display);
  font-weight: 800;
  font-size: clamp(1.5rem, 3.8vw, 2.35rem);
  line-height: 1.18;
  color: var(--brown);
}

.page-contact .place-panel__text > p {
  margin: 0;
  font-size: .97rem;
  line-height: 1.78;
  color: #3b2a20;
}

.page-contact .place-list {
  margin: clamp(18px, 2.6vw, 26px) 0 clamp(18px, 2.6vw, 26px);
  display: grid;
  gap: .85rem;
}

.page-contact .place-list > div {
  display: grid;
  gap: .15rem;
  padding-bottom: .85rem;
  border-bottom: 1px solid rgba(26, 18, 13, .16);
}

.page-contact .place-list dt {
  font-family: var(--font-mono);
  font-size: .72rem;
  letter-spacing: .12em;
  color: #7a5a44;
}

.page-contact .place-list dd {
  margin: 0;
  font-size: .97rem;
  line-height: 1.72;
  color: var(--brown);
}

.page-contact .place-panel .btn--primary {
  color: var(--ink-900);
}

.page-contact .place-panel__media {
  margin: 0;
  border-radius: var(--radius-md);
  overflow: hidden;
  border: 1px solid rgba(26, 18, 13, .18);
}

.page-contact .place-panel__media img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

.page-contact .place-panel__media .media-frame__caption {
  padding: .7rem .9rem;
  background: rgba(26, 18, 13, .06);
  font-size: .78rem;
  line-height: 1.6;
  color: #5a4433;
}

/* ---------- 提交前准备 ---------- */

.page-contact .prep-list {
  margin: 0;
  padding: 0;
  border: 1px solid var(--line-strong);
  border-radius: var(--radius-md);
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  overflow: hidden;
  background: rgba(10, 29, 60, .55);
}

.page-contact .prep-item {
  display: grid;
  grid-template-columns: auto auto minmax(0, 1fr);
  align-items: start;
  gap: .85rem;
  padding: clamp(16px, 2.4vw, 24px);
  border-bottom: 1px solid var(--line);
  cursor: pointer;
  transition: background .3s var(--ease);
}

.page-contact .prep-item:hover {
  background: rgba(53, 230, 224, .05);
}

.page-contact .prep-item__input {
  appearance: none;
  -webkit-appearance: none;
  position: relative;
  width: 20px;
  height: 20px;
  margin: .12rem 0 0;
  border: 1px solid var(--line-strong);
  border-radius: 5px;
  background: rgba(7, 21, 46, .75);
  cursor: pointer;
  transition: border-color .25s var(--ease), background .25s var(--ease);
}

.page-contact .prep-item__input:checked {
  border-color: var(--cyan);
  background: rgba(53, 230, 224, .18);
}

.page-contact .prep-item__input:checked::after {
  content: "";
  position: absolute;
  left: 5px;
  top: 2px;
  width: 6px;
  height: 11px;
  border: solid var(--cyan);
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}

.page-contact .prep-item__input:focus-visible {
  outline: 2px solid var(--cyan);
  outline-offset: 2px;
}

.page-contact .prep-item__num {
  font-family: var(--font-mono);
  font-size: .8rem;
  line-height: 1.7;
  letter-spacing: .06em;
  color: var(--amber);
}

.page-contact .prep-item__body {
  display: grid;
  gap: .3rem;
}

.page-contact .prep-item__title {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1rem;
  color: var(--paper);
  transition: color .25s var(--ease);
}

.page-contact .prep-item__text {
  font-size: .9rem;
  line-height: 1.72;
  color: var(--text-dim);
}

.page-contact .prep-item:has(.prep-item__input:checked) .prep-item__title {
  color: var(--cyan);
}

.page-contact .prep-item:has(.prep-item__input:checked) .prep-item__text {
  color: var(--text);
}

.page-contact .prep-note {
  margin: 1rem 0 0;
  font-size: .82rem;
  line-height: 1.7;
  color: var(--haze);
}

/* ---------- 自助入口 ---------- */

.page-contact .more-grid {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: clamp(12px, 1.8vw, 18px);
}

.page-contact .more-link {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr);
  gap: 1rem;
  padding: clamp(16px, 2.4vw, 24px);
  border: 1px solid var(--line);
  border-left: 2px solid rgba(53, 230, 224, .3);
  border-radius: 0 var(--radius-sm) var(--radius-sm) 0;
  text-decoration: none;
  background: rgba(14, 44, 85, .38);
  transition: border-color .3s var(--ease), background .3s var(--ease), transform .3s var(--ease);
}

.page-contact .more-link:hover,
.page-contact .more-link:focus-visible {
  border-left-color: var(--cyan);
  background: rgba(14, 44, 85, .7);
  transform: translateX(4px);
}

.page-contact .more-link__idx {
  font-family: var(--font-mono);
  font-size: .78rem;
  line-height: 1.9;
  color: var(--amber);
}

.page-contact .more-link__body {
  display: grid;
  gap: .28rem;
}

.page-contact .more-link__title {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.02rem;
  color: var(--paper);
}

.page-contact .more-link__text {
  font-size: .88rem;
  line-height: 1.7;
  color: var(--text-dim);
}

/* ---------- 响应式 ---------- */

@media (min-width: 620px) {
  .page-contact .prep-list {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .more-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .channels {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-contact .ch-card--mail {
    grid-column: 1 / -1;
  }
}

@media (min-width: 900px) {
  .page-contact .channels {
    grid-template-columns: 1.18fr 1fr .92fr;
    align-items: stretch;
  }

  .page-contact .ch-card--mail {
    grid-column: auto;
  }

  .page-contact .ch-card--phone {
    margin-top: 18px;
  }

  .page-contact .ch-card--ticket {
    margin-top: 36px;
  }

  .page-contact .place-panel {
    grid-template-columns: minmax(0, 1.08fr) minmax(0, .92fr);
    align-items: center;
  }
}

@media (min-width: 960px) {
  .page-contact .flow-grid {
    grid-template-columns: minmax(0, 1.5fr) minmax(0, 1fr);
    align-items: start;
  }

  .page-contact .flow-side {
    position: sticky;
    top: calc(var(--topbar-h) + 24px);
  }
}

@media (min-width: 1080px) {
  .page-contact .more-grid {
    grid-template-columns: repeat(4, minmax(0, 1fr));
  }

  .page-contact .more-link {
    grid-template-columns: minmax(0, 1fr);
    gap: .55rem;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-contact .ch-card,
  .page-contact .more-link,
  .page-contact .prep-item,
  .page-contact .flow-side .timeline__item::before {
    transition: none;
  }

  .page-contact .ch-card:hover,
  .page-contact .more-link:hover {
    transform: none;
  }
}